1. Introduction

At Pizzaiolo ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order for our products
  • Sign up for our newsletter
  • Contact us with inquiries or feedback
  • Participate in promotions or surveys

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment information (we do not store complete credit card details)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent
  • Geographic location (city/country level)
  • Device information (type, ID, etc.)

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and manage your account
  • Provide customer support
  • Send transactional emails (order confirmations, delivery updates)
  • Send marketing communications (if you've opted in)
  • Improve our website, products, and services
  • Analyze usage patterns and trends
  • Personalize your experience
  • Prevent fraudulent transactions and monitor security
  • Comply with legal obligations

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third parties that help us operate our business, such as payment processors, delivery services, marketing companies, and IT service providers.
  • Business Partners: Trusted partners who assist us in offering products and services.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to enhance your experience on our site.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly.
  • Functional Cookies: Allow us to remember your preferences and provide enhanced features.
  • Analytical/Performance Cookies: Help us understand how visitors interact with our website.
  • Targeting/Advertising Cookies: Record your visit to our website, pages visited, and links followed to make our advertising more relevant to your interests.

Managing Cookies:

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

10. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Phone: +446747829145

Address: 67 Abbie Vista, Lewiston, DD8 4EX, Canada